How does InstaNotified pricing work?
InstaNotified is priced per active employee per month: Core $6, Startup $8 and Complete $11. An employee is active only when they have activity in the billing period, such as a shift, clock-in, inspection or incident report, and inactive employees are not billed. SMS and voice allowances are pooled across your team.
Last updated 2026-07-20
Pay for people who work.
Not seats.
Choose Core for essentials, Startup for a small team that wants everything at a lower rate, or Complete to add AI Scheduling, payroll, and wage law compliance. Inactive roster members cost you nothing.
Startup: every Complete feature for $8/active employee/mo
$59/month minimum. For new accounts with up to 10 active employees. As you grow past that, we move you to Complete.
Core
PLAN-01Core operations with AI Handoff, GPS, incidents, and AI copilot. Only pay for active employees.
$59/month minimum
- AI Handoff
- AI Supervisor & Chat
- Mobile App (iOS & Android)
- Real-time GPS Tracking
- Issues & Incident Reporting
- Touring & Patrol Tracking
Complete
PLAN-02AI Handoff plus AI Scheduling, payroll, wage law compliance, and all Core features. Only pay for active employees.
$109/month minimum
- Scheduling & Shift Management
- AI Schedule Optimizer
- Payroll & Invoicing
- Wage Law Compliance Advisor
Run your own numbers
Type in your active headcount and see exactly what a month costs — minimums, commitments, everything on the table.
| Channel | Included (pooled) | Overage |
|---|---|---|
| SMS | ~100 / active employee | $0.02 / message |
| Voice minutes | ~30 / active employee | $0.03 / minute |
| AI voice minutes | ~5 / active employee | $0.20 / minute |
| AI requests | ~50 / active employee | $0.02 / request |
Free tier: explore the platform with up to 5 employees, 1 branch, and 2 sites — no credit card, no time limit.
Core tools, included in every paid plan
iOS & Android apps
Free mobile apps for all your employees. They use their own devices.
Site inspections
Bring your own NFC tags or QR codes. No proprietary hardware.
AI Handoff
Turn completed shift activity into employee, manager, and client briefings automatically.
Live GPS tracking
Real-time location tracking with geofence alerts.
Incident reports
Voice-to-text incident reporting with AI transcription.
Employee portal
Personal portal for every employee to manage their work.
Pricing questions, answered
What's the difference between Core and Complete?
Core ($6/employee/mo) includes AI Handoff, GPS tracking, incidents, AI copilot, inspections, notifications, and more, but not scheduling or payroll. Complete ($11/employee/mo) includes AI Handoff and adds AI Scheduling, employee scorecards, full payroll management, and the wage law Compliance Advisor.
What is the Startup plan?
Startup ($8/employee/mo) includes every Complete feature, including AI Scheduling, payroll, and the wage law Compliance Advisor, at a lower per-employee rate. It is available when you first sign up, for teams of up to 10 active employees; existing customers cannot switch to it. When your team grows past that, we move you to Complete (11/employee/mo), and the new rate starts with your next invoice.
Does InstaNotified help with the NYC security guard wage law?
Yes. The Compliance Advisor, included with Complete, tracks New York City's Aland Etienne Safety and Security Act for you: it flags employees paid below the required rate, warns before someone crosses a wage tier, sends the Notice of Rights for signed acknowledgement, and exports the wage audit trail the six-year record requirement calls for. It advises and flags — it never blocks your schedules, timesheets, or payroll.
What counts as an "active employee"?
An employee is considered active if they had any activity during your billing period—being scheduled for a shift, clocking in/out, completing an inspection, submitting an incident report, chatting with the AI agent, receiving a voice AI call, submitting a custom form, or receiving a notification. Employees on your roster with no activity are not billed.
What's included in the per-employee price?
All plans include AI Handoff plus ~100 SMS, ~30 voice min, and ~5 AI voice min per active employee. Usage is pooled across your team. AI Scheduling and payroll are included on Startup and Complete, not Core.
How does pooled usage work?
Your total allowance = active employee count × per-employee rate. With 100 active employees, you get ~10000 SMS total. One employee might use 200, another 10—it balances out across your team.
What happens if I exceed usage?
We'll notify you at 75% and 90% before any overage charges apply. Our rates are friendly—just $0.02/SMS, $0.03/voice min. Same rates on every plan.
What's the minimum?
Core is billed at least $59/month (10 employees). Startup is billed at least $59/month (8 employees). Complete is billed at least $109/month (10 employees). Above those thresholds, you simply pay per active employee.
How does annual billing work?
With annual billing, every plan is $1 less per employee per month—Core drops to $5/employee, Startup to $7/employee, and Complete to $10/employee. You're still billed monthly (same minimum applies), but you commit to 12 months. You can upgrade or downgrade between plans at any time. If you cancel early, billing continues monthly at the discounted rate until the commitment end date—you can resume at any time.
Stop paying for empty seats.
Join the companies that switched to per-active-employee pricing and cut their software bill 30–40%.