InstaNotified is documented in two companion guides. This is one of them.
- Company Portal Guide. The web dashboard at instanotified.com used by owners, admins and branch managers to run the company: customers, sites, employees, schedules, payroll, invoicing, communications, compliance, AI tools and billing. It also explains how those pieces connect — from a customer request through a scheduled shift, a clock-in, a timesheet and a paid invoice.
- Employee App Guide. The InstaNotified Workforce app for iOS and Android (also available in a browser at employees.instanotified.com) used by guards and field staff to clock in, run patrols, report incidents, request call-outs, respond as an on-call contact and stay in touch.
Both guides share this introduction so the terminology and role legends are always at hand. Where one guide relies on the other — for example the portal decides who is paged when a guard calls out, and the app is where that page is answered — the text says so.
Every section follows the same pattern: what the feature is for, where to find it in the navigation, step-by-step instructions using the exact button and tab labels you will see on screen, and a note on which plan and role it requires.