13.1 What you receive
| Category shown in history | Typical message |
|---|---|
| Schedule | New or changed shift, shift reminder, clock-in reminder |
| Call Out | Decision on your call-out; request to cover a shift; relief-delay alerts (on-call) |
| Incident | Incident filed at your site (on-call) or update on your report |
| Tool | Location verification or uniform check requested |
| Compliance | Policy waiting for your acknowledgement |
| On-Call | You are being paged as on-call |
| Campaign | Company announcements sent from the portal |
| Manual / System | One-off messages from a manager; system notices |
13.2 What tapping does
Tapping a notification from the lock screen opens the app on the relevant item: an AI handoff opens the briefing, a policy opens the policy, anything else opens Notification History. Notifications for a company other than the one you are currently signed into are ignored until you switch company.
Inside Notification History (More > Notification History, or the Home banner — the screen itself is titled Notifications) each item has an action button where relevant: View AI Handoff, Review & Acknowledge (policy), Open Location Verification (which opens the matching uniform check when that is what was requested), Manage Call Out / View Call Out, View Schedule. Long messages expand in place, and Mark all read clears the badge on the More tab.