The Home tab is the daily launch pad.
- Welcome, {your first name} with your company's name.
- A banner appears if you have unread notifications; tap it to open Notification History.
- Duty status card (shown when your company uses scheduling). Reads On duty with the site name, Since {time} and the elapsed time while you are clocked in; otherwise Off duty with Next shift Today / Tomorrow / {day}, {start} – {end} and the site, or No upcoming shifts scheduled. Tap it to open the Schedule tab.
- Messages from your company (an information, warning or urgent card, sometimes with a link, and a close button when the company allows it) appear above the quick actions.
- Quick actions: your company can remove, rename, reorder or add buttons (including one that opens a company form), so your screen may differ from the list below. Buttons your plan or industry does not include are never shown.
- CLOCK IN / CLOCK OUT — see section 5.
- REPORT INCIDENT — see section 7.1.
- START PATROL — see section 6.
- REQUEST CALL OFF — see section 7.2.
- NOTIFY OF RELIEF DELAY — see section 7.3.
- AI CHAT BOT — see section 9.
- Call Our AI Assistant / Text Our AI Assistant — dial or text your company's AI assistant number for questions about shifts, post orders or to report you are running late. The card reminds you that texting HELP starts a chat with the AI, and STOP / START manage your SMS opt-in.
- Certification Alert — appears when one of your licences or certifications expires within 90 days (or has already expired, marked Expired). Up to three are listed; View all {n} certifications → opens the full list.
- Outstanding policies banner — company policies waiting for your signature. Tap to open Policies.
- Logbook — View All Entries and New Entry for the site logbook (section 8.2).
- My History — My Call-Outs and My Incidents open your own past requests and reports.
- Assigned Sites (n) — the sites you are assigned to (a search box appears once you have more than three). Tap a site for post orders and contacts (section 8.1).
- Receive SMS Notifications switch — turn text-message notifications from the company on or off for your number.
- Profile card — your email, phone and Status, and a Notification Settings row that opens the phone's own settings for the app.
Your company can also hide the AI assistant, Logbook, My History and Assigned Sites cards from this screen; the duty status card, alerts, policy banner and Profile card always stay. Layouts are set in the web portal under Settings > Mobile App Home (portal guide, section 14.6).
Admins and branch managers who open the app see a Limited Mobile Functionality banner: the app shows their own duties, but managing the company is done in the web portal. (The banner is not shown in the InstaNotified demo companies.)